WORLDWIDE SHIPPING, FAST DISPATCH

Help Center

Privacy Policy

Information We Collect and the Uses For It

When you place an order with tieforyou.com we will need to know your full name, mailing address, e-mail address, phone number, credit card number, and credit card expiration date. This information is used to fulfil your order, including payment and shipping, and to notify you of your order status.

To ship your order, it will be necessary for us to share your name, address, and telephone number with the shipping company of our choice. Shipping companies require this information to deliver your products.

Upon completion of your order, your credit card information is deleted from our database to ensure your protection.

We offer a free newsletter through tieforyou.com used to keep you informed of specials, deliver information of interest, and more. To sign up for the newsletter we will ask for your e-mail address. We will deliver the newsletter to your e-mail address, and you will have the option to stop your receipt of the publication at any time. We only require your e-mail address for the purpose of the newsletter, and you will only receive our newsletter if you so choose.

We occasionally offer contests and special promotions on our site. In order to take part in these opportunities, we will need to gather your name, e-mail address, and mailing address. This information is used to notify winners and administer the specific contest or promotion.

We may request your participation in online or offline surveys via e-mail, telephone, postal mail, or web pages. Surveys are strictly voluntary and your participation and/or answers do not prohibit or influence your use of our website. Furthermore, if you do participate in a survey, you may decline to answer any question, and all answers are held in strict confidence according to our privacy standards. Individually identifiable survey information is for the use of tieforyou.com only. General, aggregate survey results may be shared with third parties. Information you may be asked may include, but is not limited to, your name, address, e-mail address, phone number, income, age, gender, marital status, type of business, product usage, schooling, and hobbies. Survey data is used to enhance tieforyou.com to provide a better customer experience.

When you make purchases at our site, we monitor the information enabling us to better serve you. We use the general purchasing information to help us determine what products and services you are most interested in. We also keep track of site traffic using log files to help us better determine what areas of our site are providing our customers with the greatest value. We use this information to fine tune our site and tailor it to you and other visitors to our site.

From time to time we may use information we collect from you to notify you of important or exciting changes to our website, new or changing services we offer, and other special offers we think may be useful to you. If you decide you would rather not receive this information, send us an e-mail message and We’ll take you off our mailing lists until you inform us otherwise.

Privacy Protection – How It’s Done

The online shopping process at tieforyou.com is safe and secure. Whenever you are in the process of placing an order, accessing personal information, or providing personal information we use a secure server. Powerful, industry-standard SSL secure server software provides encryption for all information sent between your computer and ours. Additionally, we protect our server and all customer data against unauthorised use physically or electronically.

Cookies

The so-called cookie is a small piece of information that is stored on your computer’s hard drive by your web browser and which may be accessed by our server. The cookies we provide to your browser do not contain any personal information, but they do allow us to provide special services to you while you visit our website. Cookies simplify the ordering process by remembering information about you, allow the use of the shopping cart function, and enable online ordering.

If you do not wish to accept cookies, most browsers allow you to prevent them from being accepted and saved to your hard drive. If you choose not to use cookies, you will be unable to place online orders at our website.

Disclosure of Information to Third Parties

tieforyou.com does not currently sell, trade, or rent your personal information to any third parties.

We may merge customer data stored in our database with data from third parties for the purposes of enhancing and marketing products and/or services to customers.

We may provide aggregate statistics of our users to third parties in reference to traffic patterns, numbers of users, sales, and other site and customer information. This information will never provide any personally identifiable information on individual users.

Non-Personally Identifiable Information

This refers to information that does not, by itself, identify you as a specific individual. We gather certain information about you based on where you have shopped for on our web site in several ways. This information is then compiled and analysed on both an individual and an aggregate basis. Such non-personally identifiable information may include demographics and interest data. We use data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics. We use Google Analytics’ Demographic and Interest Reporting Tools to figure out the general types of people who visit our store. Additional non-personally identifiable information may also include the Web site’s Uniform Resource Locator (“URL”) information as well as your Internet Protocol (“IP”) address. A URL is the global address of documents and resources on the World Wide Web. An IP address is an identifier for computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks use the TCP/IP protocol to route or reroute information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, which allows web servers to locate and to identify your computer. Computers require an IP addresses in order for users to communicate over the Internet.

Notifying You of Changes to the Use of Your Information

If at some point in the future there is a change to our information usage practices that affects your personal information, we will post the relevant changes on our website. You should check this posted privacy statement periodically for changes.

Contacting You

We will send you e-mail messages during the processing of your order to verify your order placement and to notify you of its status. If there is a problem with your order, we may also contact you via e-mail, phone, or fax to notify you of the problem and solution. We may also contact you via e-mail, postal mail, phone, or fax regarding questions or comments you have regarding our website or our business. Surveys and post-sale satisfaction questions may also be administered via e-mail, postal mail, phone, or fax to help us better serve our customers.

We also use your Personal Information (like your e-mail or postal address) to contact you with marketing and promotional materials and other information that may be of interest to you (some of which may be sent by a third party service provider). If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or if you do not want us to share your Personal Information with these third party service providers, contact us at info@tieforyou.com with “Privacy” as the subject line of the e-mail.

Sending E-mails Via The Service
As part of the Service, Members may communicate with third parties through use of their Accounts. When a Member selects the option of adding one or more e-mail addresses to an online form, the message they create in the corresponding template will be sent from Wild Attire, Inc. to those e-mail addresses on their behalf. These e-mail addresses will be used only for the purpose of sending the e-mail communication to the addressee.

Contacting Us

You may contact us with any concerns you may have at via e-mail at info@tieforyou.com

Return Policy

Return an item

If you would like to return an item please let us know within 14 calendar days.

Please note on Listed Tie for You Ties we need to charge 20% restocking fee and buyers need to cover the original and return postage cost.

On custom personalised designs / ties we can’t accept returns.

Returns must be unworn, unwashed, undamaged, and unaltered. Items not in this condition can not be returned.

Final sale items cannot be returned or exchanged.

Refunds are made in the form of the original payment.

Damaged & Defective Items

We take damaged items very seriously. Please contact our customer service team right away so that we can expedite your return. Providing a digital image of the damage or defect (along with a clear description of the problem) in an email to our customer support team (info@tieforyou.co.uk) will help to get your issue solved right away. In many cases, action (in the form of replacement, refund, or account credit) can be taken as soon as the issue has been verified.

If the damage or defect cannot be verified, the item must be returned to Tieforyou.co.uk for inspection. Once it arrives at our returns department, a determination can be made.

If your box and products arrive in a damaged condition, you must save the merchandise and the original packaging it arrived in, and notify us immediately to arrange for a carrier inspection and a pick up of the damaged merchandise.

Terms of Sale

Order Acceptance and Cancellation

We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card account has been charged and your order is canceled, you will receive a prompt refund to your credit card account. Once an order has been placed, it cannot be canceled by you. We are not responsible for orders that are not received due to technical difficulties transmitting to or within our site.

Payment Terms and Sales Taxes

Payment must be received by us prior to shipping your order. We accept payment by VISA, MasterCard, and Discover Card for all purchases. You represent and warrant that: (a) all credit card information you supply to us is correct, (b) charges incurred by you will be honoured by your credit card company, (c) your check will be honoured by the financial institution to be drawn against, and (d) you will pay all charges incurred by you, including any applicable sales taxes (certain states in US ). Your current billing and shipping address must be included with every order.

Changes in Merchandise

We constantly update our merchandise, and may discontinue merchandise at any time without notice. We will not be liable for the lack of availability of merchandise through our site. All pricing for the merchandise available on our site is subject to change.

Shipping Policy

We endeavour to ship all merchandise within twenty-four hours after processing each order and offer a variety of shipping options to meet your needs.

Domestic Shipping UK

    • Royal Mail First Class
    • Special Delivery, Guaranteed Next Day 1PM

International Shipping

  • International Standard Shipping (no tracking available)
  • International Tracked and Signed
  • Parcelforce Priority Worldwide 3-4 days (some countries takes longer)

International Duties And Taxes

If you are shipping outside of the United Kingdom, you are responsible for all duties and taxes that may be charged by your destination country. We are required to disclose the actual value of the goods purchased on each international package. We have no control over the amount of tax of fees charged by your home country. You may be contacted by the carrier or government entity with an additional charge for import duties and/or taxes.

Promotions

By accepting a promotional offer you agree to pay the full retail price (including any applicable sales tax) of the promotional merchandise or service in the event that your order no longer qualifies for the promotional offer due to a return or exchange of merchandise and in such event you authorise us to charge the full retail price of the promotional merchandise or service to your credit card account on file with us or deduct that amount from any refund, exchange or store credit otherwise due. Promotions may include free merchandise, free shipping, discounts based on quantity and/or any other promotional value.

Advertising Disclaimer

In the event merchandise is listed at an incorrect price or with incorrect information due to a typographical error on our site, we shall have the right to cancel any orders placed for merchandise at the incorrect price, whether or not the order has been confirmed and your credit card account charged. If your credit card is charged and your order is cancelled, we will immediately issue a credit to your account.

Disclaimer and Limitation of Liability

Our responsibility for defects relating to the merchandise available on our site is limited to the procedures described in our return policy set forth below. ALL MERCHANDISE AVAILABLE ON THIS SITE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN. IN NO EVENT SHALL WE, OUR SUBSIDIARIES, AFFILIATED COMPANIES, AGENTS, SHAREHOLDERS, EMPLOYEES, OR OFFICERS (COLLECTIVELY OUR “AFFILIATES”) HAVE ANY OBLIGATIONS OR LIABILITIES TO YOU OR ANY OTHER PERSON FOR LOSS OF PROFITS, LOSS OF BUSINESS OR USE, OR FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION, EVEN IF WE OR OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF, ARISING OUT OF OR IN CONNECTION WITH THE SALE, DELIVERY, USE, OR PERFORMANCE OF THE MERCHANDISE AVAILABLE THROUGH THIS SITE. NONE OF OUR EMPLOYEES OR REPRESENTATIVES ARE AUTHORISED TO MODIFY THIS LIMITATION. OUR MAXIMUM LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE MERCHANDISE ORDERED THROUGH OUR SITE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH JURISDICTION’S LAW IS APPLICABLE TO YOUR PURCHASE OF MERCHANDISE THROUGH OUR SITE.

Force Majeure

We shall be excused from liability for non-delivery or delay in delivery of products and service available through our site arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbances, war, fire, accident, adverse weather, inability to secure transportation, governmental acts or regulations, and other causes or events beyond our reasonable control.

Terms of Use

Electronic Communications

When Users visit the Tieforyou.co.uk website or send e-mails to Tieforyou.co.uk, the User is communicating with Tie for You electronically. Users consent to receive communications from us electronically. Tie for You will communicate with you via e-mail. Users agree that all notices, disclosures, agreements, and other communications provided to Users electronically satisfy any legal requirement that such communication be in writing.

User Accounts

Users are responsible for maintaining the confidentiality of user accounts and password(s). Users agree to accept responsibility for all activities that occur under your account or password. Users of Tieforyou.co.uk are to be 18 years of age or older. Tie for You and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications, and Other Content

Users may post reviews, comments, and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Tie for You reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Users who post content or submit material grant Tie for You a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Tie for You and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Tie for You or its affiliates for all claims resulting from content you supply. Tie for You has the right but not the obligation to monitor and edit or remove any activity or content. Tie for You takes no responsibility and assumes no liability for any content posted by you or any third party.

Product Descriptions

Tie for You and its affiliates attempt to be as accurate as possible. However, Tie for You does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. The material refers to outer lining or plating, unless otherwise specified, Silver refers to colour unless stated as Sterling Silver, and Gold refers to colour unless stated as 14-24k Gold.

Pricing

Except where noted otherwise, the Retail Price displayed for products on the Tieforyou.co.uk website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. The Retail Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the Retail Price may represent “open-stock” prices, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED BY Tie for You ON AN “AS IS” AND “AS AVAILABLE” BASIS. Tie for You MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. USERS EXPRESSLY AGREE THAT USE OF THIS SITE IS AT USERS SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Tie for You DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Tie for You DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Tieforyou.co.uk ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Tie for You WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO SPECIFIC USERS, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO SPECIFIC USERS, AND USERS MIGHT HAVE ADDITIONAL RIGHTS

Data Protection Policy

Tie for You Data Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tieforyou.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, paypal address), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@tieforyou.com or by mail using the details provided below:

12 Kimberley Street, Nottingham,  NG2 4AY, United Kingdom